Position vs. Disposition

This week I concluded my term on Georgia Tech’s Staff Council- a group of 20 members elected to represent the nearly 7,000 staff on campus to our President and Executive Leadership Team. We serve as the staff’s official voice to the administration and attempt to advocate for ways to enhance the employee experience and elevate suggestions, insight, and opportunities for improvement.

During my term I served as Council Chair and Past-Chair, giving me the opportunity to go on all-night “ride alongs” with our police force; conduct 6 a.m. town hall meetings for our facilities staff; and attend countless staff meetings in buildings and departments I’d never heard of before. In these three years, I’ve had people stop me on campus or show up at my office door (and even one person flag me down at a local restaurant) to talk about parking rates, maternity leave policies, campus-wide recognition programs, gender neutral bathrooms, uniform improvements for our grounds crew, and even why we run the triple option offense (I’m not making these up, I’m literally going back through my notes).

GavelServing in this capacity has not always been easy. I’ve seen tears, heard raised voices and accusatory, threatening statements, and endured not only the drafting, but also the revision, and “re-revision” of by-laws. And for all of the effort—for the additional time away from my family–for the early mornings or later evenings–for the lightning rod moments–I did not receive any additional compensation (though I did get a plaque and a paperweight, both of which are  lovely).  As I exit, my title is still the same as when I began this journey three years ago.

Short term vs. Long term

Over the next two weeks a lot of competitive colleges are going to be putting their EA or ED decisions on the streets.  The odds are you, or someone you care deeply for, will be deferred or denied by at least one of these schools. And since Williams or Rice or Notre Dame are not going to call you to walk you through their rationale and how you can move forward, I wanted to give you some insight from this side of the desk.

If you are reading this, I’m guessing you are someone who can relate to pouring time and energy into something. You get the part about sacrificing sleep and relationships to pursue other ventures. You chose a rigorous curriculum and found yourself studying and eating coffee grounds deep into the night. You went to test prep classes or found online options to increase your standardized scores. You played on intense travel teams. You gave copious amounts of time to clubs or volunteer organizations or research projects.

If you are denied or deferred admission, it’s pretty reasonable to ask, “Where did all of that get me?” “Why did I do the full IB Diploma?” “Why did I take my summer to volunteer my time or intern? I could have gotten an actual paying job or just hung out by the pool.” And, to be honest, in the short-term, I get it. You are not crazy—and you’re definitely not alone. Being deferred or denied admission stings. Disappointed may not even be strong enough, it’s ok to be straight mad. I see why you would question how, and why, an admission committee did not value or recognize your hard work, extra effort, and lack of sleep characterizing your high school career.Yellow Jacket Council

Similarly, I suppose you could easily argue Staff Council did not “get me anywhere.” But after 14 years on campus, I can earnestly say my involvement with Staff Council has been among the most rewarding and meaningful experiences of my career. Bottom line: this position connected me to people I would never have met otherwise; exposed me to issues I did not know existed; and forced me to relay information in many directions about sensitive subjects in an empathetic, balanced manner. It changed me and shaped me as a person, and has also enhanced how I tell and view the Georgia Tech story.

So all I’m asking you to do is wait a few weeks. Finish this senior fall semester strong with exams or papers you have to write. Enjoy the holidays with your family and friends. Go see a movie, and read a book for fun (not because you have to). Sleep. If three weeks from now, or three months from now, when you’ve been admitted to several other schools (and likely have some scholarship money to a few of those), you still feel like you wasted your time playing on that team; or you’re regretting meeting the people you’d never have met otherwise at your internship or volunteer group; or you believe all the information and study skills you learned in those AP courses have absolutely no long-term benefits for a foundation in college; or you are convinced the trip to South America to expand your language and cross-cultural skills was a complete waste of time, then I’ll give you back your Georgia Tech Admission Blog subscription fee (what, you haven’t paid that yet?).

My Guarantee to You

In the long-term, I guarantee, yes, guarantee, you will be thankful for pushing and stretching yourself academically. I am imminently confident you will look back with fondness on the trips you took with your travel team. I know you will appreciate having stuck with both the orchestra and the band. There are many things in this life I’m unsure of, but I am confident of this—you will not look back as a sophomore in college, or as a 26-year-old graduate student, or as a 48-year-old parent, and bemoan the opportunities you took advantage of, the people you met, or the exposure you received while in high school. In fact, at least in my experience, it’s always the opposite.

So be disappointed. Be straight mad. In a way, there’s a beauty in those feelings. You can’t appreciate the sunshine without the rain. You’re breathing. You’re striving. You have goals and dreams. You put in work and you want to see a return. I would be more worried if you did not feel that way. It would mean you either don’t care or don’t have high expectations for yourself. But slow down and consider why you made the choices you did. I’m guessing it was not all about getting into Haverford or Tufts or Caltech. If it was, I can’t help you. But if you studied, played, worked, and challenged yourself because you enjoy learning, because you see value in the effort, because you take pride in the results, then while you may not have been given a position in said college, you have earned something no admission letter will ever give you—a disposition formed through growth, maturity, and commitment. In other words, all of the traits another university will recognize, and they’ll be phenomenally lucky to have on their campus when you show up in the fall.

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Breaking Down The Admission Team. Week 5: Quarterbacks

This year we moved our Regular Decision Deadline from January 10 to January 1. When we initially made the call to change the date, one of my boss’s biggest concerns was that “we would ruin New Year’s Eve” by “making them” stay in to apply to Tech.Happy New Year

My counter was two-fold. First, the application opens on August 1, so we’ve “given” them five months to apply. How long do you need to write a few paragraphs and ask mom and dad some questions about their jobs, degrees, and residency?

Second, let’s not forget about January 1. Even if they stay out to celebrate NYE, they still have ALL DAY January 1. And, predictably, 3,500 students did wait to apply for 2017 in 2017.

I can relate. I started this series on The Admission Team in early November and committed to finishing before we went back to work January 3, and here I am writing this on January 2 (with all the time in the world to meet that deadline). Takes one to know one.

QB1

We’ve worked through The Communications Team (Defense), The Operations Team (Offensive Line), The Initial Review (The Bench), and The Recruitment and Holistic Review Team, (WRs and RBs). And that leaves us with just one position left to cover: The Director/Dean/AVP (or some other fancy title) of Admission. You can basically throw in folks with titles like Associate and Senior Associate to this group as well.

These are the Quarterbacks of the team. They call the plays, scan the entire field, read defenses, and align their team’s talent in the right positions to be successful. They make strategy and personnel adjustments as the game progresses in order to lead their team to victory.  Consequently, they are typically the names on recruitment and decision letters, the spokespeople providing quotes to journalists, and they’re also the ones who take the heat when goals are not met.

Signal Callers

These folks are part demographer, part pitch-man, part cheerleader, part bridge-builder, and of course, part soup maker. 

Directors and Deans are over-“meetinged.” They spend time looking at historical trends of applications by state or major or some other category; they are concerned about demographic shifts; they are constantly refining predictive models in order to be sure they bring in the right class size and make-up.  They field way too many calls from vendors wanting to sell them services. They meet with and listen to alumni, presidents, provosts, deans, donors, board members, legislators, and other key constituents, and attempt to translate sweeping five-part mission statements and aspirational future casting about the university into succinct, engaging messages that can be easily understood and attractive to students and parents.

Now, I’ll be the first to admit we don’t always get this right. I’m sure you’ve seen plenty of glossy, shiny brochures with phrases like “Invent your future” or “Be Bold” or “Find it here.” Trite? Cheesy? Sure. But next time you scoff at one of these short verb-led challenges on a mailing, imagine if instead it read “Engaging students in co-curricular and inspiring world-class education in order to create global citizens committed to endeavoring into passionate, meaningful dialogue for life-long learning and the cultivation of future impact.” (The reason you know I made that up is there are nearly ten mono-syllabic words).

These folks are multi-taskers (and often caffeine junkies) who have become masters of slipping out of meetings with influential alumni in order to quickly welcome a group of visiting sophomores to campus.

Quarter Backgrounds (see what I did there?)

QuarterbackIf you look at quarterbacks around the NFL, you’ll find their backgrounds and personalities vary widely. Eli Manning comes from a family that’s basically football royalty. He attended a prestigious private school in New Orleans, and played big time college ball at Ole Miss in the nation’s biggest powerhouse conference. Joe Flacco went to the University of Delaware (Go Blue Hens!) out of the Colonial Conference– far more known for basketball than football– and attended  public high school in New Jersey. Cam Newton has a gregarious and sometimes flamboyant personality. Drew Brees… not so much.

And so it goes with admission directors and deans. There is no template or mold. Accountants have CPAs. Lawyers have JDs. Look at some of these biographies online. Music majors, MBAs, PhDs in History and Fine Arts. Some have parents who were long time deans with a deep lineage in higher education, while others are converts from corporate America or have migrated from other parts of academia.

But there is one trait I’ve found applies to all of the folks: they are extremely genuine. They deeply want to see young people thrive and succeed. They believe in and love the school they represent.

What’s it to you? 

Like quarterbacks in football, these are typically very goal oriented, driven people. They spend a great deal of time analyzing, tweaking, refining. They like to win, they like to compete, and they want their team to be the best. But they are also committed collaborators. They share ideas and best practices, even with direct competitors, because they want to see others become better. They are humble people who know that even with all the skill in the world, there’s no way that they can individually recruit or enroll a great class. They need the full investment of their campus community, alumni community, and the team around them. No quarterback throws a pass to himself. And without support from the team, they’d be on their back every play.

So What?

Knowing this about the people who are recruiting you or reviewing your application is not going to give you any kind of edge when it comes to “getting in.” The truth is that most applicants never meet the dean or director of the colleges to which they apply or ultimately attend. But it is important to know what type of person is behind the emails, or the marketing materials, or the counselors and other admission representatives that you do meet. Their values and personality and priorities drive and transcend a great deal of what you see and experience.  These are people who  strive to create access to higher education for all students, and are fully committed to enrolling thoughtful, dynamic, diverse classes.

Post-Game Press Conference

If you have taken away nothing else from the parallels between positions on a team and the roles people play in the admission office at universities around the country, please remember this: the work of recruiting students and making admission decisions is deeply human. Unfortunately the vocabulary of this field (application, process, deadline) dilutes that very important truth. But it is critical that you know this, because ultimately you’re not applying to an institution. An institution does not teach nor inspire; a community does these things.

Now that you know the people of college admission, make your experience about the people. Don’t let the list of schools you apply to or ultimately choose be about where they are ranked, or what that name might look like on a bumper sticker. Don’t let the claim that you “got in” dictate your decision. Instead, make it about finding a distinct community where your talents, your goals, your skills, your vision, and your aspirations align with that team.

Tune in next week when we’ll be talking about something other than football.

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