Welcome to the IAM Help Center!

Your one-stop hub for identity management, secure access, and digital safety.

The Georgia Tech (GT) Identity and Access Management (IAM) team manages the digital identities of our students, faculty and staff. We provide secure access to GT web applications through single sign-on (SSO), ensuring the right individuals have the right access to the right resources at the right time.

For GT Students, Faculty and Staff:

• IAM Help
  • Self-Service Resources
    Access our knowledgebase of step-by-step guides to set up your GT Account, and frequently asked questions to resolve common issues with your GT Account, password and Duo Two-factor Authentication instantly.
  • GT Account Lifecycles
    Understand how your GT Account is managed from onboarding to offboarding.
• Phishing Avoidance
  • Learn how to spot phishing scams and protect your GT Account.
• Phishing Recovery
  • Follow these immediate steps if you believe your GT Account has been compromised.

For GT Faculty and Staff:

• Device Security
  • Learn about the device security requirements to log in to critical GT applications.
• IAM wiki [VPN required]
  • Technical documentation and service details for campus IT partners.

Need Help?

For technical assistance, contact the Administrative Services Center (ASC) Technology Support at 404-385-1111 or via email at support@oit.gatech.edu.