Custom Domain Names

What is a custom domain name?

A custom domain name is a domain name that has different URL format than the Sites @ Georgia Tech default URL format (sites.gatech.edu/<site name>/)

What kinds of sites are allowed a custom domain name?

The website that uses a custom domain name must represent a Georgia Tech unit such as department, school, college, research, lab, and organization.

Who can request a custom domain name for their Sites @ Georgia Tech site?

The custom domain name requester must be an active Georgia Tech employee (Staff and Faculty members). For Student Organization website, faculty/advisor/full time staff needs to submit a request for students.

What custom domain names are supported?

All custom domains must be sub-domains or nested sub-domains of gatech.edu

  • If the website belongs to a specific school, it should use a school sub-domain such as <site name>.coe.gatech.edu
  • Student Organization website should use a gtorg.gatech.edu subdomain such as <site name>.gtorg.gatech.edu

What if I want a *.gatech.edu domain name (considered a vanity URL)?

If you would like to request for a vanity URL (1st level subdomain name of gatech.edu such as mysite.gatech.edu), you will need to get an approval from Georgia Tech Institute Communications before submitting a custom domain name request to us.

However, if you have not received the approval before submitting a request to us, the process can take up to 1 month or more. We strongly suggest you to get approval before, or go with the 2nd level subdomain name based on your department domain instead.

Can I have multiple custom domain names for a site?

No. Only one custom domain name is supported for each site.

Can I have a non-public site with a custom domain name?

Yes. But the URL will change to the sites.gatech.edu URL format after logging in due to how the non-public settings are configured.

Why can’t I see my custom domain as a link when editing my site?

If you are editing some pages on your site , and see that the links are defaulting to the sites.gatech.edu/<site name> path instead of your custom domain, this is an expected behavior for a site with a custom domain name.

When a user is logged in they will always see the original domain. When they are logged out they will always see the mapped domain.

Requesting a custom domain name

  1. Create a site on Sites @ Georgia Tech
  2. Open the CUSTOM DOMAIN NAME REQUEST FORM
  3. Fill out all fields of the form. To speed up the process, please follow the format on the following fields:

    Select the service you are experiencing issues with: ___Websites
    Category: ____________________________________________Provisioning
    Short Description: ____________________________________[Sites@GT] Custom Domain Name Request

    Please Describe your incident:
    Requested Custom Domain: ___<Your Requested Custom Domain Name example: sample.oit.gatech.edu>
    Sites @ Georgia Tech Site: _____<Your site’s URL example:  https://sites.gatech.edu/sample1/>
    Reason/Justification: __________<Your reason/justification to use a custom domain name>
    If vanity URL: __________________<Please provide approval to use vanity URL from GT Institute Communications here>

  4. Click “Submit”
  5. The support team will review and work on your request. The process can take up to 1 – 2 weeks.