Category: High School Counselor

Launching Your College Application

This week we welcome the Director of Communications for Enrollment Management, Becky Tankersley, to the blog. 

In early September, you may have noticed a change in Georgia Tech’s Undergraduate Admission website. After (many!) months of talking, planning, building, and testing, the new admission website was ready for action!

From a user’s perspective, the new website simply appeared one day. But from a development perspective, the site came to fruition after more than a year of research, planning, testing, and development.

As the launch date approached, Rick noted, “You know, I bet there’s a blog you could write about that.” As I reflected on the process and the outcome, I can see the parallels between launching a website and launching a college application. Neither process happens quickly… yet each ultimately comes to life with a quick click of a button.

As you work to prepare to launch your college applications, here are a few tips on how to plan ahead for success.

Build your team.

Website creation involves a lot of communication, and a tight-knit team to make it happen. Our team includes a Web Developer (with knowledge in coding, servers, and security); a Marketing Specialist (who researched analytics and organized content based on user navigation and data); and a Graphic Designer (who creates imagery and ensures we’re in line with brand standards). My job was to keep us all organized, creating timelines and paving the path forward through conversations with all the other people invested in the project (including admission leadership, Institute Communications, and web hosting).

Each role is different, yet each is critical to the ultimate outcome of the project.

Your action item:

Who is on your team? This is likely your first (and perhaps only) time going through the college application process. It’s critical to have a close team around you to help along the way. Your team may include a parent/guardian, high school counselor, and another trusted adult like a teacher or coach.

Talk with your team, listen to their guidance, and lean on their experience as you go through the process. Most important, be sure this is a team you can trust. There will be moments when you can’t lean on your own knowledge to find a solution, so be sure you have a good team to support you through the process.

Do your research.

Building a website isn’t as simple as creating content and hitting “upload.” We first did our research. We talked with admission leadership about what they wanted in their new website. We talked with Tech’s web team to learn about differences in platforms and servers. We did a deep dive into data, using analytics to learn which pages were used often and which ones weren’t. This data also enabled us see user paths, revealing areas where users were getting lost when trying to navigate from one point on the site to another. We completed a competitor review to determine the best practices in our industry and see what else we could implement (imitation is the sincerest form of flattery, right?).

Your action item:

We’ve said it many times, but it’s worth saying again: do your research before submitting a college application! Here are a few places to begin:

  • Dive into data. Explore the Common Data Set (CDS) for the schools on your list. The CDS allows you to look at public historical information, providing insight, perspective, and trends by looking at multiple years. Check out our previous blog on how to analyze this data on your own.
  • Review mission statements. University mission statements aren’t just flowery verbiage to put on the “about us” page. Mission statements (and strategic plans), drive institutions toward their enrollment goals. Institutional missions matter, so review these statements to ensure your values align with the values of the colleges where you apply.
  • Understand application plans. Early action? Early decision? Regular decision? Rolling admission? Application plans vary from college to college. Check out our podcast for insight into how these plans work.
  • Know the outcomes. Some admission decisions are simply “admit” or “deny.” But in many cases, it isn’t that clear cut. Understand the variety of admission decisions you may receive from each school on your list. For example, Tech admits first-year students to both the fall and the summer terms, yet each year we talk to students are caught off guard. Doing your research now can save confusion down the road.

Create a plan.

When you’re on the cusp of a huge project, it’s easy to get overwhelmed and wonder how you’ll get from Point A to Point B (much less Points C, D, or E). Before starting the work, first create a plan—and begin with the end in mind.

We knew the admission site needed to launch the first week of September. Once we identified the completion date, we created deadlines for our tasks and goals. We then shared that timeline with other groups who would play a role in the site launch. Creating a plan made it simpler to stay on target and keep everyone on the same page.

Your action item:

Look at your research (you didn’t skip that step, right?) and write down all of your application deadlines and due dates. You may need to add in additional dates, such as when to take the SAT or ACT, or when a recommendation is due. Put these dates on your calendar, and just as important, make sure your team has those dates as well!

Don’t allow a lack of planning on your part to create stress and panic for someone else in your circle. Mistakes do happen, but if you fail to meet a deadline because you a) didn’t plan for it, or b) didn’t tell someone else about it, then that responsibility falls on you.

Check Your Progress

Once the plan was in motion, our team met on a weekly basis to check in on our progress. Each week we had new action items to complete in order to keep the project on track. Inevitably, we came across unexpected (and unplanned!) challenges. Weekly meetings enabled us to address problems and/or issues quickly, as well as keep each other accountable on our progress.

Your action item:

Schedule regular check-ins with your team to make sure you’re all on track. There may be times you need to meet more, or less, often, so adjust accordingly.

Inside tip: As you get ready to hit “submit,” be sure you aren’t doing so at the last possible minute! As application deadlines approach, we see a tremendous increase in website traffic along with phone call and email volume from panicked students. Even if you do everything right on your end, expect the unexpected! Real-life examples (that, yes, I have actually seen happen!) include power outages, Common App glitches, internet issues, natural disasters (e.g. hurricanes or wildfires), and unexpected sinus infections that keep you stuck in bed for a day or two.

Take our advice: don’t wait until the last minute!

Follow up.

The morning of the site launch, our web developer did some coding magic and poof! The new admission website was live. But, was the project really complete? No!

Once the site was live there was a list of follow up items to complete, such as addressing 404 errors, helping people find new links, updating email templates, and notifying our division, campus partners, and campus communicators that the site launched and to update their information accordingly.

When a project is nearing completion, I can hear the voice of one of my mentors in my head: “What does ‘done’ really mean, Becky?” It makes me think twice before declaring a project complete, as there are always a handful of follow up items to address.

Your action item:

“What does ‘done’ really mean, (insert your name here)?” Although you may have hit “submit,” you’re not really done!

Access your applicant portals once you have access to do so. Check your email for any messages regarding your application (and READ them)! Allow time for all of your documents to find their way to your application, and monitor your applicant portal for updates. In some cases, an application that is marked as “complete” is later marked “incomplete” if an application reviewer determines more information is needed. Check out my previous blog for tips on what to do while you wait for your admission decision.

Lastly, once you’ve hit submit, celebrate! It sounds cheesy, but take a moment to reflect upon the goal you just accomplished. Applying to college is no small feat—well done! And be sure you to let your team know you’ve submitted your applications, too. Better yet, let them know by saying THANK YOU.

After all, it’s a team effort!

The Top 1 Question to Ask in YOUR College Admission Experience

Listen to “The Top 1 Question to Ask In YOUR College Admission Experience – Rick Clark” on Spreaker.

A few years ago, I wrote That One Thing. This blog opens with an embarrassing personal travel story (returning readers will note a pattern) and goes on to suggest that the most important thing you can do in the college admission experience is to listen– to counselors, parents, older students, teachers, and admission representatives.  

Well… it’s taken me three years, but I believe I’ve been able to finally isolate the one question you should be asking in your college admission experience… “Do I care?” Note: This is supposed to be an internal question, rather than one asked audibly, especially if it’s with your right hand on your hip, your left eye scrunched down, and your head tilted to either side. 

Do I care? 

Let’s give it a shot.  

Faculty: student ratio, list of alumni who are now in the pro sports, year of founding, number of benches (insert other object or animal here) on campus, style of architecture, or percentage of faculty with a terminal degree.  

Whether it be on campus or in virtual programs, you can expect admission folks and student tour guides are going to run through a litany of stats, dates in their institution’s history, and a variety of other bragging points. As you are listening or walking around, you’ll inevitably see other students or parents nodding their head or raising their eyebrows and pursing their lips as if to say, “Hmmm…impressive!”  

And hey, maybe those things do matter to you. Maybe you don’t want to attend a school that was founded in an even year or are dead set on no more than a 11:1 squirrel to student ratio. Maybe Georgian architecture is fine with you, as long as it was all sourced within a 100 mile radius.  

The bottom line is you’re already receiving ad nauseum emails with these kinds of data points in them—and that onslaught of information is about to multiply infinitely as the school year starts and the real push for applications ramps up. So, with every page you turn or building on campus you reach, you need to keep just one question in mind– Do I care? Is this information really substantive and relevant to my college search and selection process?  

Rankings  

Recently, on his podcast, Revisionist History, Malcolm Gladwell has explored the advent, evolution, and implications of the US News college rankings.  This two part-series exposes their self-serving origin, highly subjective methodology, and the ability of colleges to manipulate their standing.  

As a student (or an invested adult) in the college admission experience, I highly encourage you to make time to listen to both The Lord of the Rankings and Project Dillard.    

Over the years, I’ve written extensively about the outsized place rankings can play in college search and selection. I won’t re-hash all of that, but if you are interested in digging in a bit more you can check out: The Rankings, Meh and Three Cheers for the Rankings.   

Ultimately, the choice to use commercial rankings (aka click bait, cash cow lifeline) is yours. But please, for the love of all things holy, take some time to understand the methodology on which these are based, and ask your one filter question—DO. I. CARE?  

  • If the President from one college looks favorably upon another…  
  • One school pays faculty on average $2,000 more annually ($244/month or $8/day) and therefore their ranking is inflated…  
  • One school is outside the Top 25 (50, 100) but has graduated lots of successful alumni in the field I’m interested in… 

As I’ve said, and will continue to reiterate, your college search and selection is just that–yours. Listen, I don’t hate the US News games makers per se. I just earnestly think you are smarter than they are. And I know with all confidence that you know you better than they ever could.  So is it crazy to suggest you should consider creating your own ranking system?

What do you value? What does really matter to you as you decide where to apply and attend?  (Yes. I’m really asking those questions to you.) If you were to create your own personal ranking system what are the first three to five factors you would use and how much weight would you put on them?  

I want to encourage you to take some time soon to actually write those down and consider using a Likert scale to rate the schools you are considering. I’m not going to prescribe this to you, so if you want to use 19 points or 100, go for it, but here would be an example on the 5-point scale.

5: Exactly what I am looking for

4: Pretty darn good

3: OK

2: Tolerable

1: This is a problem.  

Applying this to my family’s upcoming vacation this summer, here is that Likert scale applied: 

Factor:  

  • Distance from home (given cost, allotted time, arguing kids): 4 
  • Fun (mainly for kids but since I’m paying…): 4 
  • Hiking/Running nearby: 5 
  • Good food options: 2 (My opinion not theirs) 

What do you care about?  

Last week I had the opportunity to interview my friend Jeff Schiffman on The College Admission Brief podcast. He eloquently discussed how Covid was a rare pause that has allowed us to really stop and think about what we love, desire, and truly care about.  

I don’t know exactly how things are going to play out for you in the year ahead. I’m not going to try to “chance you” about where you are going to get in or try to predict if you’ll get a scholarship to your top choice. What I do know is that everyone is going to have an opinion about what you should pay attention to as you consider, apply to, and ultimately select a college. There will be incredible noise in your house, school, on social media, and in the darkest corners of the interwebs about how you should make your admission choices.  

So, yea, I still stand by my blog asserting the one thing you can do is listen. But that does not mean everything you hear has value or merit. The bottom line is that in the week, month, and continually through your college admission experience the one question you have to keep vigilantly asking and considering is… “Do I care?”  

The Future of College Admission?

Listen to “Episode 22: The Future of College Admission? – Rick Clark” on Spreaker.

Let me start by saying this: I’m no futurist. My family is quick to point out I’m wrong multiple times a day on a variety of subjects (game outcomes, how long to bake chicken, etc.) My co-workers can also enumerate many occasions when I’ve been dead wrong about direction, strategy, and approach.

But recently, whether it’s a virtual panel or webinar, a television, radio, or podcast interview, or even last week’s (virtual) fireside chat, the big question seems to be, “What’s the future of admission and enrollment?”

So, while I’m painfully aware that I don’t have all of the answers (and I’m not booking a flight to Vegas  to put cash on these predictions), I do see some distinct writing on the higher education wall for the year ahead.Perspective

(1) Most colleges will see fewer, or the same, rather than more applications this year.

Covid-19 hit colleges across the country extremely hard. Last week the National Clearinghouse published its most recent numbers. Overall enrollment is down 4%. Enrollment of first-year students is down 16.1% from 2019 (even more disturbing is that community colleges saw a 22.7% dip in enrollment).

As much as we’re all fatigued by this pandemic, it is not over. The financial impact on families, businesses, and communities is yet to be fully felt. As a result, I foresee 2021 seniors casting a narrower net when applying to college resulting in a lower application: student ratio.

Say what you will about testing, but those scores did provide a way for students to nod to schools and colleges to send them recruitment and application information. The mass cancellations and ensuing test-optional landslide has severely limited a big part of how colleges solicit applications through what we call “search.” Don’t get me wrong, I’m not crying about the The College Board or ACT coffers taking a financial hit. However, this traditional source of names and leads did generate thousands of applications nationally in the past, and nothing to this point has proven to directly replace it.

Talk to any admission person and they’ll tout how they’ve stood up more virtual visits and reached higher numbers of students through online programming, tours, or sessions. This is a great silver lining of Covid for both the short- and long-term. However, student Zoom fatigue combined with colleges’ inability to host families on campus and travel to high schools and communities will further deflate applications overall.

Going test score optional (TSO) normally serves to increase applications. But we’ve never seen this many schools go TSO at the same time. My guess is some will see a bump due to this change in policy, but the majority will not.

(2) Admit rates at most schools will go up this year.

Sure. This will in part be a function of flat (or less) applications, but it’s also a response to what we’ve experienced over the last two semesters in higher education. As Clearinghouse data shows, many schools lost undergraduates this year. Translation: they took a major financial hit and need to find ways to recover.

Public universities are going to be under pressure to grow. Those with big brands will be counted on by their state to buoy their overall system. With the tail of Covid coming like Smaug’s in Lord of the Rings, state appropriations to public schools will inevitably be hit hard. Growth expectations, reduced appropriations, and family financial uncertainty as a result of the pandemic all point to more offers of admission to make (and especially to attempt to grow) enrollment.

At privates, especially non-research institutions, tuition is the life blood. Given Covid’s impact on retention and finances last spring and into this fall (not to mention growing trepidation about Spring 2021) I expect these colleges to admit more students in hopes of remedying recent enrollment/net tuition revenue loss.

Let me be clear. There are going to be exceptions to this. Ivy League and Ivy-like schools with multibillion-dollar endowments will likely not be affected as much, so please don’t email me in six months saying I predicted Princeton’s admit rate was going to double. But here again we’re reminded those places are outliers and anomalies, not the signposts, in American Higher Education.

(3) Yield in general declines nationally.

The number or percentage of students who accept an offer of admission and pay an enrollment deposit is known as yield. In recent years, NACAC reported the average yield rate is approximately 33% (College Transitions provides a helpful yield breakdown by institution). Oregon State’s Jon Boeckenstedt produced this visualization earlier this week, which provides Roundabouteven more insight on the challenges and trends with yield and “draw rates.”

Given financial, medical/ health, and travel (distance from home) concerns, as well as the likelihood of most colleges admitting more students, I project yield will again decrease at most schools around the country.

(4) International applications decrease.

In recent years, I’ve had the opportunity through the State Department’s Office of Overseas Schools to travel to consulates and embassies abroad speaking to Americans and their contacts about higher education in the U.S.

During this time, I’ve seen a palpable shift in the conversations about college in America. Other nations, including Canada, Australia, Spain, and the Netherlands, among others, have become far more competitive and aggressive in their recruitment of students around the world.

Add political rhetoric, less than glowing media coverage about the pandemic in the United States, and the fragility of this demographic (which has been a boon for American colleges and universities, particularly since the 2008 recession) only increases. College admission officers’ inability to travel abroad this year further exacerbates the issue– and strengthens predictions 1-3.

(5) Bigger waitlists = longer cycle.

Selective colleges are going to hedge their bets on yield rates. This means they will likely put even more students on waitlists and start pulling students earlier in the cycle (in other words, expect to see more mid-April admits as healthy colleges see deposits roll come in).

Higher education is an ecosystem. As schools continue build their classes Admission Listthrough waitlist offers in May and June, they will be pulling those students away from other colleges. This activity and domino effect will extend deep into the summer, just as it did in 2020. We anticipated a more extended cycle as a result of NACAC’s CEPP adjustments and Covid has served to further elongate that timeline.

(Bonus) Gap year concern… not a thing.

I’m a Presbyterian and we normally stick to three or five points in a speech or article. But since so many have asked about gap years, I’ll include a bonus piece here. 

Harvard made news with 20% of their first-year students opting to take a gap year. This article lists a few other examples, such as Williams, Bates, and MIT, with big increases in gap year students. Understandably, since the press loves to cover schools like “Stanvard,” this has understandably raised concerns among 2021 high school graduates.

As I said earlier, I’ve been on a lot of panels with friends and colleagues from around the country lately. All of them (literally all of them) from schools with 7% to 77% admit rates, are saying the same thing: 2020 gap years are not “taking seats” from 2021 graduates.

Hopefully, everything I’ve laid out in this blog serves to reinforce one point—COLLEGES NEED STUDENTS! Now more than ever.

If the financial argument or the international argument or the health argument doesn’t convince you, here are Tech’s numbers. We granted about 130 gap years deferments. 49 of those will start this spring, 10 in the summer, and the rest next fall. We are not counting these students into our predictive model, but rather adding them to our new classes each term. In other words, they’re “extra seats” not “taking seats.”

Final Thoughts

If you are a junior, sophomore, ninth grader… all of this basically applies to you too. Higher education had its eye squarely on 2025 before the pandemic. Known as the “demographic cliff” we were all planning and preparing our administrations for a decrease in high school graduates, and therefore even more competition and enrollment instability. Covid has fast forwarded us toward the cliff. All of that to say, the future of higher education is trending towards higher admit rates and more options for students.

If you are a senior… I hope this gives you a bit of solace. If your goal in applying to college is to have choices and options (and it should be), I see that coming to fruition this year, assuming you choose a balanced list.

I know that high school is not wrapping up the way you’d hoped or envisioned (if you did envision this, please call me, as we’re working on predictive future models and I could use your help. Plus, we could make a killing in Vegas). However, if you can keep your head up, keep working hard in school and in your community, and maintain a long-term vision during a challenging time, I earnestly believe you’re going to come out of this better, stronger, and more prepared for wherever you end up in college next year.

If you are college counselor or college admission professional… Thank you! You’re probably not hearing that enough lately. We work under severe deadlines, many levels of scrutiny, and increasing pressure. If you’ve not heard it from anyone else this week, please slowly read this: THANK YOU! Thanks for all you are doing for your institution, students, and surrounding community. This is not easy work, but it is ineffably meaningful. Take care of yourself so you can keep taking care of those around you.

Covid is pushing and stretching us all. Throw in a contentious election season and divisive rhetoric on all mediums and it’s no wonder we are all exhausted. I hope in the days ahead you’ll find creative ways to renew, refresh, and share small moments of joy with those around you. Be well, friends.

The Basics of College Admission: Part 3

It’s good to know your limits. It’s good to understand when the best thing to do is step aside and let someone else handle things. It’s also hard to miss those moments when family members communicate these things gently (but clearly) in statements such as:

  • “Just hand me the remote. I’ll show you how to find that.”
  • “I think we are good to go on virtual school today. It might be better if you go into the office.”
  • “That’s not an aerial. That’s not even a somersault. Watch this!”

This also happens to me at work. I’m fortunate to have an incredibly talented team of colleagues and friends around me. So, when it comes to communication strategy, data analysis, file review training, technology enhancements, and much more, I’ve learned to let the experts lead.

In that spirit, I’m cutting this intro short so you can hear directly from my insightful and experienced colleagues about key elements of your college admission and application experience.

Activities and Contribution to Community

Ellery Kirkconnell (Senior Admission Counselor) helps you understand what admission counselors are really looking for when they read and discuss your involvement, influence, and impact outside of the classroom.

Listen to “Basics of College Admission: Activities & Contribution to Community – Ellery Kirkconnell” on Spreaker.

Top Tips: Focus on what you’ve contributed to your school, community, or family. This section is critical, so don’t short sell your involvement or rely on your strong academic background. “Tell us more” is the rule of thumb!

Listen For: Ellery’s crystal ball predictions on how this section will be reviewed in light of Covid-19.

Key Quote: “Impact does not necessarily mean you were a president of an organization… elected official… or the captain of a sports team.”

Further Reading Viewing: Ellery’s YouTube clip on C2C.

Letters of Recommendation

Kathleen Voss (East Coast Admission Director) provides key tips for students as they consider who to ask for letters of recommendation. She also provides helpful insight into what college admission readers are (and are not) looking for when they come to this section of applications.

Listen to “Basics of College Admission: Letters of Recommendation – Kathleen Voss” on Spreaker.

Top Tips: Good recommendations showcase your character/compliment your story. Help your recommenders help you by giving them the time/direction/info they need to do their best job.  Only send the number of recs any particular college asks you to submit.

Listen For: The Starbucks Test (Honorable mention- Jerry McGuire hat tip).

Key Quote: “You are the book. And this is the person reviewing the book.”

Further Reading:   Big Future’s recs on recs. Insight from the Georgia Tech of Boston, aka MIT.

The Additional Information Section

Katie Mattli (Senior Assistant Director) explains what this section is (and what it’s not), as well as what readers are really looking for when they come to this section.

Listen to “Basics of College Admission: Understanding the Additional Information Section – Katie Mattli” on Spreaker.

Top Tips: It’s okay to leave this section blank. It’s not an additional essay or continuation of your resume and extra-curriculars. It’s an opportunity to include critical details of your story that you’ve not been able to include elsewhere. Google “the art of brevity.”

Listen For: Katie’s patented “two-part method” for approaching this section.

Key Quote: “I am a human being- and I’m trying to understand you as a human being.”

Further Reading: The Write Life.

That’s it for the real wisdom and helpful advice. In other news, here’s one more.

College Essays and Supplemental Writing

Rick Clark (Director of Undergraduate Admission) walks students through how to get started, possible topics to consider, and what “your voice” really means. He also touches on supplemental essays for colleges and walks you through very tangible tips for making your writing better.

Listen to “Basics of College Admission: Writing for Colleges – Rick Clark” on Spreaker.

Top Tips:  Voice record your essay and listen back for ways to improve. Your application is a story: how can your essay fill in gaps and round out the most complete picture of you? Have an adult who does not know you very well read your essays to simulate the experience and takeaways of an admission counselor.

Listen For: Personal secrets and confessions.

Key Quote: “Essays should be personal and detailed. The worst essays are vanilla. They’re broad and have a bunch of multi-syllabic words.”  

Further Reading:  Blogger, coach, author, and overall good person, Ethan Sawyer, aka The College Essay Guy. Five Practical Tips for Writing for Colleges.

Thanks for reading—and thanks for listening. We will be wrapping up our mini-series, “The Basics of College Admission,” in the next month with episodes including financial aid, interviews, transfer admission, and more.

At this point, we’ve reached about 18,000 listeners on The College Admission Brief podcast. Admittedly, my mom and kids have a few accounts I created which is inflating those stats, but in general we’re pleased and truly appreciative. The annual podcast fee just hit my credit card, so we’ll definitely continue to be around and want to make this as helpful as possible as you navigate your admission experience.

If there is topic you think we missed and want us to cover, please reach out to @clark2college or @gtadmission.

Thanks for subscribing or listening  on iTunes, Spotify, and Spreaker.

If you would like to subscribe to receive blog entries when they post, please enter your email address in the “subscribe” box at the top of the page. We welcome comments and feedback at @gtadmission on Twitter.

The Real Wonder Woman

As the parent of a 9- and 12- year- old, superheroes have surrounded me in recent years. I’m not talking about watching a few movies or picking up some random trivia or occasionally eating a Marvel- themed yogurt squeezie. I’m talking about intense action figure battles; regular discussions and speculation about individual characters; deep dives into specific qualities, relationships, powers, weapons, and personalities; and more than the occasional role-playing battle that spills out of the house and into the yard (maybe even once into the street, to the utter terror of an elderly neighbor who thought she’d met her end at the hands of three masked figures shooting arrows and screaming about the honor of Valhalla).

I have come to appreciate that while superheroes are pervasive in our culture on billboards, movie placards, and cereal boxes, real heroes have the same attributes, yet they walk among us.

Heroes come in a wide assortment of shapes and sizes.

Nancy BeaneMy hero is a 4’11” spit fire from East Tennessee named Nancy Beane. Nancy is retiring this year from The Westminster Schools in Atlanta after a 40+ year career as a teacher, mentor, leader, and counselor. Don’t let her stature deceive you. She has more wisdom, fight, savvy, and skill in her right pointer finger (one she uses often to emphasize a statement while holding her reading glasses) than the normal human possesses in their entire body.

Heroes know their imperfections and have found strength and perspective in humility.

Whether she is giving a speech, talking in the hallway between meetings, accepting an award, or discussing a topic over a meal, Nancy is always self-deprecating. She’s quick to point out what she does not know or who is more of an expert in a particular subject. However, I’ve come to realize you should always listen a little closer when she says, “Well, I probably don’t have a clue about this, but ….” Or “Now, I’m not sure I know exactly…” That’s when she drops real knowledge. It is kind of like Barry Allen speculating about speed. She knows. She doesn’t just have a clue—she has the entire case solved already.

Heroes use their strength and power to help others.

As far as I know, she does not have laser vision in those glasses or a Batmobile or superhuman strength. Instead, Nancy’s power is her access, privilege, and voice. She works at one of the most highly regarded private schools in the South. She has been the president of every organization I’m part of on the state, regional, and national level. Her husband, John, is a successful lawyer (and a hero in his own right). The people she meets and influences on a daily basis in her neighborhood, at local restaurants, and in her college counseling office run the city (cue Oliver Queen). It would be easy– I’m talking about Sunday morning strolling the beach easy—for her to just live in the status quo.

That’s not Nancy. She is a champion. She is an advocate– for her students, for younger professionals in the college admission and counseling profession, for women (especially as a proud Agnes Scott alumna), for colleagues who might otherwise be overlooked or undervalued, for anyone in whom she sees potential. She may have to pull a stool up to the lectern in order to reach the microphone, but once she has it, you can be assured she is going to use that opportunity to skillfully advance causes, give credit to others, encourage students, and skillfully incorporate wisdom, wit, and calls to action.

Heroes don’t look for credit.

Instead, their reward and satisfaction come from watching the people they serve have opportunities to grow and thrive. A few years ago, I watched Nancy plant a seed with a lawmaker in D.C. that ultimately became an education bill benefiting military veterans. Walking out I had no idea what we’d started, but she did. She always does. I think her comment was simply, “That ought to give him something to think about.”

I think a hero is any person really intent on making this a better place for all people.Because that’s what heroes do. They give us something to think about. They see in us what we cannot or do not see in ourselves. As I look back, it was Nancy who first encouraged me to get involved with leadership in professional organizations. “Rick, you should consider putting your name in the hat for SACAC Board.” Consider is Nancy speak for do it.  Four years later, she called again. “You need to really think about getting involved on the national level.” When Nancy calls, you answer.  Often her calls were about her students. “Now, let me tell you about this boy. He’s really something.” I’m guessing hundreds of admission deans around the country have heard Nancy say those exact words. Always advocating. Always talking about how great others are.

Heroes are in the right place at the right time.

Superheroes have an advantage. They can fly or use super speed or swing from buildings to the arrive on the scene. Real heroes just show up. They call. They text. They don’t miss the party or the funeral or the big day. One of Nancy’s greatest powers is being present. She is at the games, shows, meetings, graduations, and celebrations. She calls when she knows you are hurting. She always picks up her phone, or is crazy quick to call back. “Sorry. I was trying to find the darn thing…”  She always asks about family first. She is a hugger.

Heroes pay a severe price.

I am convinced this woman does not sleep. She has sacrificed countless days, weeks, and years serving students and colleagues. Showing up and being available sounds good in leadership books—it’s in there because it’s so difficult to live out. Over the years, Nancy’s advocacy for the under-served has at times drawn criticism from friends, colleagues, and others in power. Using her voice and speaking up has come at a relational cost. This is the price of doing the right thing, of being a champion. But heroes don’t shrink from the fight, and she has only become more invested and committed as her power has grown.

Heroes change the world.

Unlike superheroes, Nancy (to my knowledge) has not moved a literal mountain. But one by one she’s spoken into the lives of thousands of students, professionals, friends, neighbors, and colleagues. One day at a time. One relationship at a time.

In a life that is often challenging, in a time that is extremely unknown and uncertain, in a world that has plenty of darkness and difficulty, we need heroes like Nancy Beane. They inspire us. They challenge us to live more selflessly. They come alongside us, lift us up, and believe in us, even when we are having difficulty believing in ourselves. Heroes beget heroes.

Like all good superheroes, Nancy is known by many names and titles: Mrs. Beane, mom, president, teacher, and counselor to name a few. But those who have had the honor of spending time with her know her true identity: she is the real Wonder Woman!

Congratulations on a heroic career, Nancy. We love you!

If you would like to subscribe to receive blog entries when they post, please enter your email address in the “subscribe” box at the top of the page. We welcome comments and feedback at @gtadmission on Twitter.